24/7 Support
211 Lifeline
24/7 support by trained counselors. Assistance with other resources (housing, food, etc.)
Affinity Place
Respite for individuals experiencing a psychiatric crisis.
988 Suicide and
Crisis Lifeline
Immediate support for people in suicidal crisis or emotional distress. Call / Text / Chat
Walk-In Support | No Appointment Needed
Behavioral Health Access and Crisis Center
Urgent care for mental health & substance use crisis.
Mental Health Association Self Help Drop-In
Peer support by/for individuals who are on the path to mental wellness.
Hope Place
A peer-run Living Room program.
Additional Local & National Resources
Willow [24/7]
For all survivors of abuse. All genders. All ages. Confidential.
Bivona Child Advocacy Center
Experts in child abuse response, healing and prevention.
Trillium
Healing and affirming medical & support services for the LGBTQIA+ community.
Trans Lifeline
Provides trans peer support, run by and for trans people.
The Trevor Project
Serving LGBTQ+ youth.
Veterans Outreach Center
Provides programs and support for veterans.
Family Access and Connection Team (FACT)
Strength-based assessment & referral program for families with children under 18 years old.
St. Joseph’s Neighborhood Center
Comprehensive health care for those who lack access to health insurance.
Compeer
Mental wellness through peer support and human connection for adults, veterans, children, and their families.
ROCovery Fitness
A supportive community of active individuals brought together by sober living.
Helio Health
Medically supervised withdrawal and stabilization services for substance use disorder.
Teen & Young Adult HelpLine
Available Monday Through Friday, 10:00 AM – 10:00 PM ET
Educational Resources
Family-to-Family
A free, evidence-based, 8-session program helping families, significant others, and friends of people with mental health conditions improve coping and problem-solving skills.
NAMI Peer-to-Peer
A free, 8-session program for adults with mental health conditions seeking to understand their recovery, featuring activities and discussions led by experienced peers.
NAMI Basics
A 6-session education program for parents, caregivers, and family of young people with mental health symptoms, offering essential support and guidance, available in person and online.
NAMI Homefront
A free, 6-session educational program tailored for families, caregivers, and friends of military service members and veterans dealing with mental health conditions.
Presentations
Ending the Silence
Ending the Silence is a free, evidence-based, 50-minute session designed for middle and high school students. Students will learn about mental health conditions through a brief presentation, short videos, and personal testimony from a young adult who describes their journey to recovery.
In Our Own Voice
NAMI In Our Own Voice presentations change attitudes, assumptions and ideas about people with mental health conditions. These free, 40-, 60- or 90-minute presentations provide a personal perspective of mental health conditions, as leaders with lived experience talk openly about what it’s like to have a mental health condition.
Empower Yourself with Knowledge. Share the Insight.
At NAMI Rochester NY, we understand that mental health is a journey that involves education, support, and community engagement. Our resource hub is designed to be a dynamic space where you can access and share valuable information that can make a difference in the lives of those affected by mental health issues.
